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Module 3: Key Performance Indicators

Module Aim

The aim of this module is to point out the definition and characteristics of KPIs. Module 3 will inform learners about the different types of KPIs and will highlight the importance of these indicators.

Learning Outcomes

Through this module learners will be able to:

  1. Track and analyze the KPIs in their business strategy.
  2. Choose the appropriate KPIs according to their needs.
  3. Set KPIs in 4 Steps
  4. Identify and use social, financial and environmental sustainability indicators
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