Social sustainability in SMEs: implementation possibilities

KPIs - Internal social measures within SMEs could be:

A) Related to motivation and participation, the following questions could help in finding possibilities:

  • Is the salary fair and competitive?
  • Does the company offer job security?
  • Are there flexible working time models?
  • Does the SME offer a good working atmosphere?
  • Do employees receive praise and recognition?
  • Are employees invited to appraisal interviews?

B) Related to diversity and equal opportunities, the following questions could help in finding possibilities:

  • Is there equal pay for equal work?
  • Are there equal opportunities for all?
  • Does the company live diversity?
  • Does the company have a firm-anti-discrimination policy

Internal social measures within the company

C) Related to occupational health and safety, the following questions could help in finding possibilities:

  • Are there measures to protect employees from accidents at work?
  • Do employees receive training in occupational safety and health measures?
  • Is a risk assessment of the workplace carried out?
  • Are accidents and their causes recorded and evaluated?

D) Related to staff training and development, the following questions could help in finding possibilities:

  • How are new employees introduced to work, accepted and trained?
  • Does the company continue to employ apprentices?
  • Does the company offer education/ training for its employees?
  • Are there training programmes promoted across all hierarchical levels?

Social measures towards outside the company could be

A) Related to social engagement, the following questions could help in finding possibilities:

  • Does the company cooperate with institutions and/ or sponsor for the implementation of various events?
  • Does the company pay attention to the living conditions of surrounding communities, to the health / safety of their customers?
  • Are ethical business practices implemented and applied?
  • Are data protection regulations complied with?

B) Related to sustainable purchasing, external supply chains & marketing, the following questions could help in finding possibilities:

  • Does the company carry out sustainable purchasing and social sustainability with external partners?
  • Does the company maintain long-term partnerships?
  • Is appropriate product information provided by marketing campaigns?
Translate ยป