Ten Steps to Effective KPIs and Types of KPIs

  1. Define how your key performance indicators (KPIs) will be used in the SME.
  2. Connect them to the strategic goals of your SME.
  3. Develop SMART KPIs.
  4. Keep them uncluttered.
  5. Combine lagging and leading KPIs.
  6. Don’t overuse KPIs.
  7. Get your data organised.
  8. Your KPI’s “why” should be understood.
  9. Keep an eye out and move.
  10. Consider iterating.
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